Our History and Philosophy

A History of Medical Care on Whidbey Island

This notice describes the privacy practices of: Whidbey General Hospital and its credentialed medical staff; our Community Clinics (North, South, and Dental); Home Healthcare and Hospice; and hospital-managed primary care and specialty clinics.

We display an ATTITUDE of compassion and act with honesty, integrity and commitment in all encounters. Through our communication and actions of empathy, compassion and accountability, we demonstrate our dedication to creating the exceptional patient experience.

We provide GREAT SERVICE through PASSION FOR OUR CUSTOMERS. We demonstrate kindness and respect through our behaviors and interactions with our customers, their families, and one another. We put our customers first by empathizing wholly with those we serve.

Whidbey General Hospital will be respected for the transformation of our community’s health care beliefs and our exceptional patient experience. As a Hospital, we will embrace best practices to promote quality, growth and sustainability. In partnership with our community physicians and other healthcare providers we will establish three Regional Centers of Healthcare and two Rural Health Clinics. We will have a vibrant community outreach program, which educates and supports our community members improving the quality of their life and easing their passing. We will be the employer of choice where the staff serves the community with heart and passion.

You Can Bet Your Life On it!

With so much attention lately on the financial situation of the hospital, it is important to clarify that this focus on dollars has not distracted us form our main mission of providing a high quality and safe environment.

The Standards of Behavior were developed to reflect Whidbey General's commitment to excellent community health care. A group of employees representing a cross section of our workforce created these standards based on our core values. Our commitment to practice these Standards of Behavior will provide excellent health care for our community and a positive work environment.

Whidbey General is a Public Hospital District. This means it was created, and is supported, by the community specifically to ensure the availability of quality health care services, close to home. As a community-driven institution, we are directly accountable to the people who live here, not to stockholders or some out-of-area corporation. Our elected board of trustees are your neighbors, who share your hopes, dreams, and concerns about the future of this community.