Billing & Financial Services

Whenever possible, Whidbey General Hospital will bill your insurance company for you

Co-payments, deductibles and non-covered services are a portion of the medical bill which must be paid by you. You will be expected to pay the co-payment at the time of your visit. After your insurance carrier's payment is received, you will be billed for any unpaid portion of the bill.

Our staff is committed to providing quality service and is available to help you with any questions you may have. Our Patient Financial Services Staff is available to assist you Monday through Friday, 8:00a.m. - 4:30p.m. Our Business Office is located at 20 North Main, Coupeville (at the corner of  Highway 20 and Main).

Whidbey General Hospital will bill your insurance carrier once complete and accurate insurance information is received. If your insurance carrier does not respond within 45 days, it is YOUR responsibility to contact them to resolve the delay. If the insurance carrier fails to pay, you are responsible for the payment of services received.

We are a limited credit granting institution. As a service to our you, the hospital will file insurance claims when policy benefits are assigned to the hospital. Ultimately it is your responsibility to ensure payment. People who have no insurance or choose to bill their own insurance, must make a deposit. Financial arrangements are to be completed prior to discharge.